Trolin – Payment Policy

At Trolin, we ensure a safe, secure, and transparent payment experience for all customers across India.

1. Accepted Payment Methods

Online Payments

• UPI (Google Pay, PhonePe, Paytm, BHIM)
• Debit Cards (Visa, MasterCard, RuPay)
• Credit Cards
• Net Banking
• Wallets

Cash on Delivery (COD)

• COD is available all over India
• No extra COD charges
• You only pay the amount shown at checkout

2. Secure Payment Processing

All online payments are processed through secure, encrypted, PCI-compliant payment gateways. Trolin does NOT store your card or banking information on its servers.

3. Payment Confirmation

• You will receive an order confirmation via email/SMS after successful payment
• If payment fails but the amount is deducted, it is usually refunded by the bank/payment gateway within 3–7 business days

4. COD Terms & Conditions

• A valid mobile number and address are required for COD orders
• Repeated refusal of COD deliveries may limit future COD availability
• No additional charges apply for COD

5. Pricing Transparency

• All listed prices include GST and applicable taxes
• No hidden charges are added at checkout
• Prices may change during sales or special promotions
• You pay exactly the amount shown at checkout

6. Fraud Prevention

To protect customers and prevent misuse, Trolin may:

• Verify orders via phone or email
• Cancel suspicious or high-risk transactions
• Request verification if required

7. Payment Support

If you face issues like payment failure, double deduction, or refund delays, contact us:

Email: trolinbags@gmail.com
Phone: +91 74287 30894

Contact Information

X-22, MIDC Central Rd,
Hanuman Nagar, Andheri East,
Mumbai, Maharashtra – 400093, India