Shipping policy
At Trolin.in, we are committed to delivering your orders quickly and safely.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation
- Orders are not processed on Sundays or public holidays
2. Shipping Time
- Orders are delivered within 5–7 business days from the date of dispatch
- Delivery time may vary depending on your location and external factors
3. Shipping Charges
- Shipping charges (if any) will be displayed at checkout
- We may offer free shipping on selected orders or promotions
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS or email
- You can track your order in real-time
5. Delivery Delays
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Courier issues
- Remote locations or unexpected circumstances
We appreciate your patience in such cases.
6. Incorrect Address
- Please ensure your shipping details are correct
- Trolin.in is not responsible for delays or losses due to incorrect address details
7. Undelivered Orders
- If an order is undelivered due to failed delivery attempts, it may be returned to us
- Re-shipping charges may apply
8. Contact Us
For any shipping-related queries, contact us:
Email: trolinbags@gmail.co