Frequently Asked Questions

We offer a 7-day return policy from the date of delivery. Items must be unused, unworn, and have original tags and packaging intact.
Orders are processed within 1–2 business days and typically delivered within 5–7 business days after dispatch. Delivery time may vary depending on your location.
Currently, we only ship within India. We are working on expanding our services and may offer international shipping in the future.
Once your order is shipped, you will receive a tracking link via SMS or email. You can use this link to track your order in real time and stay updated on the delivery status.
We accept multiple payment methods including Credit Cards, Debit Cards, UPI, Net Banking, and Cash on Delivery (COD) for your convenience.
You can contact our customer support team via email at trolinbags@gmail.com or call us at +91 98712 01254. We’re here to assist you with any questions or concerns.